Customer Profile & Service Reach
Curated Value Services & Indepth End-User Personalized Experiences
Customer profile and service reach are two factors critical to delivering a unique service experience. At SeqMatic, building trust through delivering value, responsiveness and guaranteeing superior NGS and omics data are all factors that contribute to our service reach expansion. We accept samples from
anywhere in the world, as demonstrated by our service reach to happy customers in 25 countries. And most importantly, we absolutely understand that our customers’ experience is a key drive our CRO laboratory services’ long-term viability.
In the San Francisco Bay Area and beyond – whether multi-site collaborations or unique project requirements, SeqMatic’s professional service provides assurance of expert handling, tracking and coordination of precious samples.
The SeqMatic customer profiles include end-users within the biopharma landscape, laboratory and medical research sectors:
- Pharmaceutical corporations
- Biotechnology companies
- University and research institutions
- Hospitals
- Government institutions
- Applied markets including food safety, agricultural, environmental, etc.
A White-glove Approach to Service
Each and every one of our end-user segments receive SeqMatic’s white-glove services. White-glove services render personalized experiences that address each customer’s unique experimental requirements, and involves acute attention to detail, convenience, speed, preference, expectations and emotional fulfillment.
- Expert NGS Consultation
- Science-First Approach to Research Projects
- Tailor-made Services with Fast TAT
- Optimal Solutions to Research Needs
Delivering NGS full-workflow services, meeting and exceeding customer expectations
Small, medium and large segment leaders and research institutions worldwide
Hundreds of scientific research publications feature SeqMatic services
We’ve earned the trust of scientific researchers
in 25 countries
Mon - Fri 9AM - 7PM PST
